Archive for the ‘Tools You Can Use’ Category

Even More Ideas for Conducting Needs Assessments!

Thursday, September 27th, 2012

A few days ago, we talked about how to get started on a community needs assessment. Today, we’re proud to share the first in a series of guides for creating a volunteer management program.

The guide comes from a collaboration between HandsOn Network, Points of Light and Top Nonprofits - who have some really great resources to share with nonprofits that are just starting out or have been around for a while. We’re really proud of the resource and we’re looking forward to sharing more of them in the future!

Be sure to tell us what you think of the resource in the comments and let us know what you’d like to see next!

You can download the image as a PDF from Top Nonprofits and check out more of their resources on their site!!

Conducting a Successful Volunteer Program Evaluation

Monday, August 27th, 2012

Effectively evaluating your volunteer program is important to ensuring the completion of your organization’s service goals. Evaluations can be done as often as necessary, but they should be a part of your volunteer program.

An evaluation provides data to make critical decisions about a program to better a volunteer program or experience. This data can also be used to tell the organization’s story and how it engages its volunteers. Evaluations can analyze goals, outcomes, or the actual program.

How can your organization conduct an informative evaluation? Check out our 10 steps, below to properly perform a volunteer program evaluation.

1.      Recruit an evaluation team: In order to recruit an evaluation team, determine how many people you will need to complete this process. You should also decide what skills these people will need and how much time should be devoted to the evaluation process.

2.      Identify your purpose: Your evaluation team and other employees should understand why you an evaluation is being conducted in the first place. This decision should have goals to be reached through this process. Decide what your organization will do with this data, once it is collected.

3.      Connect the program evaluation with the organization’s goals: It should be determined through the  evaluation, whether or not the program is supporting the organization’s goals.

4.      Identify and utilize resources: How can your organization support the evaluation process? Determine what this process will require and how your organization can meet those requirements. How will your organization use this data in the future?

5.      Identify interest points: The evaluation will have a target audience, whom you are conducting this evaluation for. How will this information be useful to them?

6.      Identify the audience: Who will be using this data? The results should be written in a style that is understandable for the target audience to utilize in the future.

7.      Design the evaluation:

a.    What type of evaluation will you use to achieve the desired outcome? Will it be goal-based, process-based, or outcome-based?

b.    Identify the necessary information

c.    The evaluation methods to be used.

d.    The instrument that will be used to conduct the data collection.

e.    Test the evaluation to determine it effectiveness.

8.      Conduct the evaluation: Collect the necessary data to ensure effective results. The means with which you conduct your evaluation are based upon the data you wish to obtain. Whether you use surveys, questionnaires or interviews, it will be based upon the necessary results.

9.      Analyze results and interpret data: Depending on the type of data, analyze it to determine the necessary next  steps for your program.

10.  Communicate results: Share your results with your target audience to determine the next steps for your program.

After your results are collected, your organization can determine a variety of conclusions including program success and volunteer retention rates.

How does your organization conduct evaluations? We would love to hear your tips and suggestions in the comments section below!

Screen for Success!

Monday, July 16th, 2012

Recruiting volunteers is the first step to a successful volunteer program within your organization. Training your volunteers to be an effective part of your organization is equally important.

Once organizational, programming, and volunteer goals have been identified, position descriptions and standards for each program will need to be developed, as well. Think of volunteer program as similar to job training. You do not want an employee who does not meet certain standards for the listed project description. If the volunteer is unable to meet basic standards, reassignment may be necessary.

How can you ensure a successful screening process? Follow our suggestions below to better develop your program needs.

  1. Application process: When conducting a volunteer interview, every volunteer administrator should identify the necessary education and skills to be successful for the project. The volunteer administrator should be able to identify the volunteer’s skills and nurture them to allow for successful participation in the project. The overall volunteer administration department should be able to identify the desired skills after conducting interviews with various volunteers during the screening process. It is important to identify the volunteer’s employment status, education, skills, past volunteer experience, and availability.
  2. Interview process: The interview process is just as important as the job description. The organizational representative can find out more about the volunteer’s qualifications by interviewing them for various focus areas. The interview allows the administrator to identify the volunteer’s strengths and weaknesses.
  3. Job descriptions: Job descriptions are very important because they identify the assignment expectations for potential volunteers. An ideal job description will include the job title, how it relates to the work of the organization, list of specific requirements and accountability, standards of performance, what education/ experience is necessary for the position, necessary attitudes and values, time commitments, location of the assignment, the supervisor, and a brief description of the supervisory relationship. The job description should also identify the benefits for volunteers.
  4. Needs analysis: The application and interview processes can help volunteer administrators identify volunteer training needs. Why should you conduct this type of analysis?
    1. Identify whether or not this volunteer has the qualifications to be competent at this particular position.
    2. Identify volunteer needs that may be needed as a result of various changes that have taken place.
    3. Identify the gap between volunteer performance and expectations.

To be successful at needs analysis you must:

a.       Define the goals or purpose of the needs analysis process.

b.      Determine the necessary methodology.

c.       Design the questions.

d.      Organize the data.

e.       Review the findings.

f.        Develop training recommendations.

g.       Repeat the process on the same skills and behaviors 6 to 12 months later.

h.       Be easy to use and practical to implement.

i.         Create guidelines to develop needs analysis questions.

j.        Build the organization’s skill priorities into the questions.

k.      Organize questions into job categories and competencies.

l.         Build a pool of questions to use for possible surveys.

m.     Analyze current volunteer skills and compare them to organizational needs.

n.       Identify volunteer strengths and areas that need development.

 

The screening process is the first step in ensuring the overall health of your organization’s volunteer program. It is important to develop and define a uniform analysis across the organization. We hope that by following these tips you will see a more successful program!

What steps has your organization used to establish a successful volunteer screening process? We would love to hear about it in the comments section below!

Simple Acts Make a World of Difference

Tuesday, April 10th, 2012

April is a day to get involved in raising awareness. Why? Today is TOMS Shoes’ One Day Without Shoes. One Day Without Shoes is a time dedicated to raising awareness about world health issues that arise when one does not have access to a pair of shoes. Many children around the world go without due to economic factors. Children who do not have shoes to wear daily are more prone to diseases such as Hookworm and they are more prone to infection form injuries.

One Day Without Shoes is a great example of “slacktivism.” What is “slacktivisim?” Slacktivism is a way to give back to the community without directly doing acts of service. It is a way to not only make a difference for a beloved cause, but it is also a way to make someone feel good about him or herself due to a simple act of good.

Interested? Below is a list of other forms of slacktivism that you can participate in year round!

  • Use your money for good: Choose brands that support causes or sustainable practices. TOMS is a great example, whether you are buying their shoes or eyewear your purchase will go to a good cause. Other examples of brands that are making a difference are Warby Parker and Patagonia.
  • Tweet, tweet: Use Hashtags to support your favorite causes. Many organizations and brands will designate certain hashtags to be used for their campaigns. You can not only show your support, but also network with people who share your passion.
  • Clicking for good: Show your support by liking your favorite brands and organizations on Facebook or other social media channels. It will help you stay up to date on the latest news and happenings occurring at the organization.
  • Donations: Many organizations or brands will donate proceeds to a cause through clicks. If your organization is doing this make sure you click to help out!
  • Donate your status: Donate your Facebook status or profile picture to a cause. It will help your friends and followers understand your passions and will help get the organization’s mission and message out!
  • Wear a ribbon: Do you support a cause that is represented by a certain color? Wear a ribbon showing your support. When others ask you about it you can tell them to help show support for the cause.
  • Watch a documentary: Interested in a cause, but you do not know much about it? Check out a documentary that informs. Invite your friends or family to watch it with you to get the discussion going!

We hope these ideas get you out there to show your support for your favorite causes and organizations! Whatever you are interested in, find a way to get the word out around your community.

How are you showing support for your favorite cause? Share with us in the comment section below, we would love to hear about it!

Why “Slacktivists” Are More Active Than You Think [Infographic]

Wednesday, April 4th, 2012

This awesome infographic originally appeared on Mashable.

What do you think about slacktivism, is it an effective tool or not?

Clean Up on the Community Aisle

Tuesday, April 3rd, 2012

In case you have just awoken from winter hibernation, spring has finally arrived! From the high levels of pollen to the newborn animals running around spring is in full swing and will not be ignored. Since we cannot hide from it, it is time to celebrate the new spring season with volunteer work (we would not be HandsOn Network if we said otherwise)!

While April is a time for blossoming spring weather, it is also Keep America Beautiful Month! Keep America Beautiful is a time to focus on preserving our environment through recycling, reducing waste, and beautifying communities.

April is a great time to celebrate these values by starting your own volunteer project such as a community cleanup! Follow our steps below to get your project off the ground and help keep America beautiful!

Develop a plan:

  • Form a planning committee to organize the project and develop a strategy.
  • State the purpose of your project.
  • Assign specific role to participants
  • Create motivating letters to get the word out to the community about your project.
  • Contact your local media to recruit their participation.
  • Plan how you will recognize your volunteers and funders.

Build your teams:

  • Recruit a volunteer team of all ages from businesses to kids. All ages can participate in this project! The more people that you are able to recruit the more you can accomplish and clean up.

Set a location:

  • Identify an area in your neighborhood that needs to be cleaned up. Your location can be any area in your community, as long as you get permission to use it for your project. If you are using kids, make sure that your area has a place that will be safe for them.

Secure resources:

  • You will need different colored trash bags (recycling and trash), gloves, hand sanitizer, water bottles, etc.
  • Coordinate with your local recycling and trash units to make sure everything is cleaned up after the project is over.

Keep your fundraising goal in mind:

  • Develop a story about the purpose and history of your project, so that funders understand the philanthropy aspect.
  • Empower and equip your team members to fundraise and interact with funders to ensure a successful event.
  • Use online fundraising
  • Pass around donation jars at local events such as youth groups, school, the workplace, or town hall meetings.

Review last minute details and communicate with volunteers:

  • Make sure that everyone on your project team knows where the event is, the time it is happening, and is aware of the necessary supplies and work attire.

Recognize your volunteers:

  • Show your volunteers how much you appreciate their time verbally.
  • Take pictures of the event and post them on social media channels.
  • Post a sign recognizing your funders.
  • Outreach for media help with volunteer recognition.

Reflect and Learn:

  • After the project is done, ask someone to lead a reflection of the day for the group. It is important that everyone understand the effort they put in to complete the project and how their efforts will better the community.

Park cleanupKeeping your community beautiful is a great way to better your economy, environment and well-being. This month get out and take pride in your community’s appearance. Let’s clean up our neighborhoods and make every month Keep America Beautiful Month!

For more information on planning a neighborhood cleanup project, check out HandsOn University’s toolkit resource to get started today!

Have you planned a neighborhood cleanup in your community, have any suggestions? We would love for you to share in the comment section below!

Benefits of the Service Leader Certificate Program

Monday, February 27th, 2012

Today’s post comes from Stephanie Manciagli, an AmeriCorps member of the HandsOn University team. Stephanie is the Resource Development Specialist for HandsOn University.

In Stephanie’s post, she reflects upon the positive experience she had with the HandsOn Service Leader Certificate Program.

I recently took the Service Leader Certificate Course online through HandsOn Network and had the most amazing experience!  The course was exactly what I had hoped for: a great instruction for planning service projects and leading teams.  I am usually not very tech-savvy so I was very pleased with the course’s easy-to-use format.

Upon registering through the Hands On website, I received a confirmation email within seconds that directed me to the course home page.  The home page has links to each course and its accompanying assessment. To start, all you have to do is click the “Course 101” tab, and it will open up a new page to start the course. When you are done with each course, I liked that I could exit out of the course and the original course home page was still up.

The courses are set up like a slide show.   On certain pages there is text to read, and in others there is a speaker elaborating on bullet point text. The format allows you to pace yourself through the course, by pausing after each slide. Tabs on the left of the screen allow you to pause, rewind, and fast forward at your will, which is great for taking notes or taking a break.  I also liked that the course tracks and saves your progress as you go, so if you [accidently] exit out of the course, you can resume where you left off when you open the course again. Another thing I liked was the assessment questions that followed each course.  Realizing that I had retained the information that I had just learned reinforced my excitement for learning the material and challenged me to do better in each course…………………..

Courses 101-103 taught me the skills I need to know to be a Service Leader.  I have volunteered in the past, and have been interested in taking on leadership positions, but always felt that I lacked the proper skills to excel in such a position.  This course taught me what I need to know, such as, how to inspire action, mobilize others to effect change, and manage a team.  The text gives both broad outlines and specific examples of how to plan a project from beginning to end, which is extremely helpful for someone like me, who has only served as a volunteer at service events, and never planned an event.  Even more than teaching me the skills I need to know, I found these courses inspiring.  Every month I write in my planner, “Volunteer somewhere!,” or “Plan a Service Project,” but never actually do it, due to one thing or another.  After taking this course, I feel motivated and prepared to make a difference, and know I will feel proud as I reintegrate service into my life.

The Service Leader Certificate Program is an excellent way to advance your volunteer skills. National Volunteer Week is coming up (April 15 through April 21)  this is the perfect time to advance your service knowledge and become a certified service leader!

Have you taken this course? How did you benefit?

Make it Work! Skills Based Volunteer Management Strategies

Thursday, January 26th, 2012

With the jobless rate still hovering around 9 percent, larger numbers of laid-off business executives are turning to volunteering as a way to make a difference to society­—and to retool their skills and perhaps change career paths. This is a godsend for the overburdened charities that need this help now more than ever. Nonprofit managers need to take full advantage of this opportunity, making the most of the legions of skilled volunteers to help strengthen the capacity and financial health of their organizations.

A Billion + Change speakerFortunately, there is now a big push to help communities across the country tap the incredible skills so many volunteers have to offer. In 2008 the Corporation for National Service kicked off “A Billion + Change” a national campaign to generate $2-billion worth of skilled expertise to help nonprofit groups meet community needs by 2013.

You might imagine that many professionals are not able to volunteer because they have full-time jobs. As long as an organization uses its creativity and resources to recruit and manage volunteers well, it is not a major barrier.

Not all charities use skilled volunteers well. A 2006 study conducted by Deloitte LLP and the Points of Light Foundation reports that neither businesses nor nonprofit groups have been able to create effective programs to recruit and manage skilled volunteers.

The benefits of making the most of skilled volunteers are clearly profound, but recruiting, retaining, and managing all of them can still be a headache. So how can a charity be sure it is getting the most out of the amazing resources and opportunities available today without going crazy or offending the volunteers or the employees?

Define each individual role that needs filling. Don’t just aimlessly recruit as many people as possible. What skills are the organization’s staff members lacking? Which projects are not started because the organization doesn’t have the employees to do them? Advertise specialized opportunities on Web sites that list nonprofit jobs and volunteer needs, listing each position’s responsibilities and requirements.

Don’t waste time on potential volunteers who don’t seem like a good fit. Be upfront about what the organization wants the volunteer to do. Ask what the volunteer is looking for. If, for example, the charity’s needs call for an independent worker who can sit at the computer and send out e-mail blasts all day, don’t offer the work to someone who is looking to volunteer as a way to be active and socialize.

Keep volunteers motivated. Since money is obviously not the incentive here, volunteers will do their best work when they feel inspired by the end result. Before they even get started, show them firsthand what the organization can accomplish. Incentives are also important. Can you offer experience, recommendations, professional contacts, and a fun time?

skilled volunteersBe flexible and show respect. It would be great if people with needed skills were willing to devote themselves to one charity, or solely to volunteerism, but they probably need to spend the majority of their time working on paid projects or looking for work. Give the volunteers specific tasks and short-term projects that require only a few hours per day or a few months of their time and make sure their important contribution is recognized. The obvious way to do this would be individual praise, but write-ups on the charity’s Web site or Facebook page or in an electronic newsletter to supporters can show appreciation. Let volunteers see how their work helps move the organization forward. Those “rewards” aid in continued motivation and retention.

Above all, don’t undermine the morale of staff members and consultants. Make sure you use volunteers in a way that complements the work of the people who are paid to keep the charity running. Make it clear that volunteering is support for the essential work of your organization. Your sponsors want to know that their donations are being put to good use, after all.

Do you manage skilled volunteers? What are some effective tactics you’ve put to use? Let us know in the comments below!

Related Articles

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Six Tips for Writing Volunteer Position Descriptions

Eight Benefits of Volunteerism

How Service Can Be Added to Your Classroom Lesson Plan

Wednesday, November 30th, 2011

Service learning projects are an important addition to the enrichment of education. Service projects are important not only because they can be incorporated into the learning environment of the classroom, but also they can teach civic responsibility and strengthen communities. The most important thing that service learning can add to an educational atmosphere is an answer to the question “Why do I need to learn this” because it adds a real life application to daily lessons.

It is important that service to the community is taught at an early age, to ensure a lifetime of service and giving to others. Children who serve together tend to have higher levels of self-respect, character development, and academic achievement. Projects can be big or small depending on your classroom schedule and time availability. Projects should also be developed based upon your class’s age level.

So you want to start a classroom volunteer project? How on Earth do you begin a service project especially with young kids and very little time to stray away from lesson plans? Here are some project ideas for all types of ages and schedules:

  • Preschool age: Teach your class about sharing through a cheer cards service project. Provide construction paper, crayons, pictures, etc. to your class. Ask students to think of an individual who has made them happy in the past year. The students will make a card for that person with a “cheery” message attached to spread happiness with loved ones.
  • Kindergarten age: Spread the message of kindness and friendship with your class by making pet collars for shelter animals. These collars can be made out of felt or cotton and decorated by your students. Once the collars are finished they can be donated to a local animal shelter. Teach children about animals while doing this project.
  • Elementary school age: teach respect to your classroom by making friendship quilts. Have students decorate a cloth square with messages or pictures of peace and friendship. Put all of the squares together as a quilt or string of messages. If your class has extra time, students may also make peace cards to accompany the quilt. Once the quilt is completed, it can be donated to your local shelter.
  • Middle school age: teach your class the power of giving by holding a class or school-wide food drive, canned goods drive, clothing drive, or coat drive. Have each classroom make a box to collect donations in. This box should be visible in the classroom so that others know about the drive. Let others know about your donation drive by having a write up in your school newsletters, a note to parents, or local organization announcement.

With the right amount of planning and development your class really can give back to the community at any age. Whether your project is big or small children really do learn the power of giving back by participating in service projects.

The holidays are the easiest time to give back this year, with a wide variety of projects to choose from. You classroom can join GenerationOn this year from November 29 to December 13 for their Holiday Gift Campaign. Get your classroom service project started by having your students pledge service to GenerationOn, every pledge of service will be honored by Hasbro who will donate a toy to a child in need.

Do you have more ideas to get a classroom involved in service? We would love for you to share with us!