Archive for the ‘Volunteer Recognition’ Category

Seven Ideas for Recognizing Volunteers

Thursday, September 20th, 2012

Volunteers are the lifeblood of many organizations, therefore it is important to keep them engaged in their work.  To keep a volunteer engaged, it is vital to provide ample recognition, rewards, and opportunities to volunteers.

Recognize volunteers publicly and privately.

Whether you are working with one volunteer, ten, or a few hundred, it’s important to recognize their efforts.   There are many ways to recognize volunteers, from giving them a hand written thank you note, or one of many other ways to say thank you.  Getting to know your volunteers will help you to know how they would best like to be thanked for their work.

Reward volunteers with creative gifts and gestures.

Gifts for volunteers don’t have to be big and they don’t have to be expensive. The best gifts for recognizing volunteers are things that will be useful to them.

Give volunteers opportunity to grow.

It is important to check in with volunteers on a regular basis to make sure they are still interested in their tasks or want to change their responsibilities.  Volunteers might want to learn and grow by doing new tasks over time.  Make time to meet with volunteers a few times a year to catch up on both personal and volunteer related topics.

If you think a volunteer would work really well in a paid position that’s open, ask them to apply for it. Even if they can’t take it, it lets the volunteer know that you and your organization appreciate their work.

Provide food at volunteer functions.

Providing something to eat, in addition to a well planned event,  is a key way to draw volunteers to events. Rather than offer the same cookies and punch at each event, keep it interesting with theme related snacks. Don’t forget to check if your volunteers have any dietary restrictions so everyone can enjoy the food!

Give volunteers a break.

It’s important not to tax volunteers by overloading them with difficult or strenuous tasks that they didn’t initially agree to do. At the same time, try to realize that volunteers’ might not want to do the same task for the entire time they’re working with your organization.

Check in with your volunteers to make sure they’re happy with what they’re doing, and let them try something new or take some time off if they want to.

Say thank you.

At the end of the day, most volunteers just want to know their work is appreciated and they’ve done well.  Strive to say a genuine “thank you” to volunteers whenever you get a chance.

Highlight volunteers’ work.

Do you have an annual report? A newsletter? While you’re highlighting all of the great things your organization has done, don’t forget to point out the importance of what volunteers do and give some concrete examples of what volunteers have accomplished with your organization!

What’s your favorite way to recognize the work that volunteers do? Let us know in the comments!

5 Ways to Support Staff Volunteerism

Thursday, August 23rd, 2012

A company that volunteers is a happier and better company, but that is only a small part of the picture. The support and encouragement that an employer gives to its employee’s volunteer activity can make a world of difference to their outcome! From something as simple as a kind word to an elaborate partnership with a local nonprofit organization, there are many ways employers can encourage volunteering among their staff. A variety of approaches can be utilized to reinforce or complement one another and suit the needs of the company. Read on to find an approach that is right for your organization.

Acknowledgement

Acknowledging the volunteer work of employees may seem like a small thing, but projects and people alike thrive on acknowledgement. How can the employer acknowledge that employees are involved as volunteers and try to accommodate this reality whenever possible?

  • Counting relevant volunteer work as experience when considering candidate for a promotion
  • Allowing leaves of absence without pay for volunteer work
  • Allowing employees to adjust their work schedules to make it possible to carry out their volunteer work activities

Promotion

Recognition of employees who are involved with voluntary organizations and highlighting their achievements creates an atmosphere in which other employees become eager to be involved and be recognized themselves! How can an employer promote the service employees are doing?

  • Sending a letter or memo to all employees in which the CEO expresses his or her views on the value of volunteer participation
  • Sending a thank you note to employees during National Volunteer Week
  • Publishing activities or a regular column in the company newsletters profiling the volunteer work of employees

Encouragement

Perhaps the employer has already acknowledged and promoted staff volunteer work. Take the next step, with policies that encourage employees to volunteer!

  • Encouraging volunteer work as a legitimate way to gain skills and experience for professional development
  • Offering pre-retirement seminars promoting volunteer work
  • Featuring appeals in internal newsletters from employees on behalf of organizations they support
  • Inviting speakers from volunteer organizations to address employees

Endorsement

Several entities have a vested interest in service work done by employees. Get local nonprofits involved by working actively with volunteer groups to encourage employees to do volunteer work. How can an employer do this effectively?

  • Liaisons with a local volunteer center regularly to make employees aware of volunteer jobs available in the community
  • Developing a skill bank to record the skills and experience of employees who are interested in volunteer positions
  • Offering to help in kind or free services to the organizations for which employees volunteer without requiring the organization to identify or publicize the source

Sponsorship

Perhaps your company is saturated in the spirit of volunteerism already! It may be time to consider sponsorship, volunteer work done under the auspices of the company.  How can an employer institute this corporate driven element of service?

  • Appeals to the employees to volunteer for a specific organization
  • Nomination of employees to serve on the board of a specific volunteer organization
  • Employer sanctioned volunteer time and company projects that take place in regular working hours

How does your organization support staff service? Let us know in the comments below.

Olympic Athletes Know Good TeamWork!

Monday, August 6th, 2012

The Olympics have been full of excitement and surprise thus far. From seeing Michael Phelps become the most decorated Olympic athlete thus far to watching Gabby Douglas pull in the Gold medal after a stellar performance. It is hard not to be captivated by these athletes’ amazing strength and endurance.

How can we take insight from these spectacular athletes in the nonprofit world? We can take away their message of teamwork. Whether you remember the spectacular performance Jordyn Wieber gave to her team or the undeniable friendship between Michael Phelps and Allison Schmitt. We must model this dedicated teamwork when we volunteer in order to be successful!

  1. Support every volunteer: Volunteers come with different background experiences, education, and skill levels. We must left up our fellow volunteers when they are feeling down or commend them for a good job. When a volunteer is ready to give up come to their defense and help them finish the job whether they need an extra hand or a little message of motivation. When someone does a good job, let them know!
  2. Don’t steal someone’s spotlight: If another volunteer is doing a great job, do not take credit for their work. Let your organization know how awesome this individual is whether you are giving them a shout out in a newsletter or discussing their performance at an organizational meeting. It is important to let others know about the awesome work your volunteers are doing.
  3. Make sure volunteers have everything they need: To be successful, a team must have all the necessary components to succeed. Just like a swimmer needs goggles, a bathing suit, and a swimming cap to be successful in the water, a volunteer needs basic materials as well. Make sure you supply volunteers with the necessities such as gloves if they are working outside. Also, supply water bottle and snacks to replenish hard-working volunteers.
  4. Thank you goes a long way: Let your volunteer team know how thankful you are for their service. They will be more willing to support your organization if you let them know how appreciative you are. Just saying individual thank you during and after the project makes a big difference. Also, writing hand written thank you notes is a great way to show your appreciation, as well.
  5. Give them the gold: Discuss having a volunteer of them month award at your organization to recognize extraordinary performance. You can also hold a volunteer award ceremony. These incentives will make your volunteers want to continue playing on your team.

We can learn a lot from our Olympic athletes. Not only do they give back to charities, but they display great team practices, overall. Thank you for representing America so well and teaching us all so much!

What are your favorite Olympic events? We would love to hear about the lessons that you have learned this far during the games in the comments section below!

The Dedicated Volunteer Rises

Friday, July 20th, 2012

Volunteers come to your organization to serve because they are attracted to your organization and its mission. Volunteers continue to serve at your organization because they have an incentive to stay whether that is recognition or a personal connection to the mission. Raise super volunteers who are committed to helping out by providing incentive for them to stay!

Below, we have compiled just a few examples for volunteer validation. It is important that you add this component to your overall volunteer strategy!

  1. Send cards for personal achievements such as birthdays, anniversaries, etc.
  2. Write a news story about a service project or an extraordinary volunteer.
  3. Send a shout out to your dedicated volunteers in your organization’s newsletter.
  4. Send a thank you note to your volunteers after a project.
  5. Smile at your volunteers when you speak with them.
  6. Spontaneously say thank you throughout the service day to let them know how much you appreciate them.
  7. Develop a volunteer suggestion box to let your volunteers know that you appreciate their opinion.
  8. Ask your stellar volunteers to conduct a training or educational session at your organization.
  9. Let volunteers lead a project.
  10. Plan a volunteer party to let volunteers socialize and network with staff members and other volunteers.
  11. Invite your consistent volunteers to staff meetings so that they can know what is going on within the organization and they can share their opinions and updates with staff members.
  12. Send a volunteer to a conference or educational seminar.
  13. Show enthusiasm for the volunteers’ interests by allowing them to develop their own service project or encouraging them to pursue growth in their service project choices.
  14. Be flexible with your volunteers and stay patient.
  15. Share the dedication and impact of a special volunteer at a staff meeting.
  16. Provide volunteer “perks” such as a monthly parking spot or tickets to a sporting event.
  17. Give your volunteers certificates to award them for doing a great job.
  18. Develop a volunteer honor roll.
  19. Ask an effective volunteer to mentor a new volunteer or lead a new volunteer group.
  20. Provide food or drinks at a service project.
  21. Provide a volunteer office for project planning and work space.
  22. Have volunteers share success stories or give shout outs to volunteers who did a good job at the project.
  23. Surprise a volunteer with a birthday cake to show them that you care.
  24. Hold a volunteer awards show at a staff meeting to let everyone know what the volunteers excel at.
  25. Make telephone calls. Tell volunteers who could not make it to a project that they were missed.
  26. Provide t-shirts at a volunteering event to commemorate the day.
  27. Hold a potluck dinner in honor of the volunteers.
  28. Send hand written thank you cards instead of emails.
  29. Make sure you place volunteers in their perfect fit role when signing them up for a project.
  30. Make the volunteer feel appreciate by being pleasant and accommodating to their concerns.

We hope these tips will help your volunteers be even more extraordinary than they already know. It is important to include this step when developing volunteer recruitment strategies.

How does your organization validate its volunteers? We would love to hear about it in the comments section below!

Thank Your Volunteer Partners!

Thursday, July 5th, 2012

We often talk about ways to recognize volunteers, which is incredibly important. However, there are others in the volunteer realm who deserve recognition as well. Show the value that your organization places on volunteer engagement by recognizing staff members who engage and work with volunteers. Recognize your organization’s staff members who partner with volunteers with these tips.

  • During any formal recognition ceremony or staff meeting, be sure to recognize the staff member who works with the volunteers as well. This small action reinforces your organization’s emphasis on the partnership of volunteers and staff to carry out the your mission.
  • Highlight excellence in staff engagement when any employee has:
    • Thought up new ways to thank or recognize volunteers
    • Created an innovative volunteer program
    • Done an incredible job supporting and working with volunteers
  • Be sure to ask for staff input in evaluating and designing volunteer participation. Who knows better what is needed than your organization’s own dedicated staff?
  • A personal touch is always appreciated. Informally ackwnoledge an employee’s support of volunteers by thanking them in person or writing them a personal note. Thoughtfulness goes a long way.
  • Feature the staff’s work in any promotional materials or information to be sent to your organization’s board.
  • Share staff support of volunteers via electronic means as well. Your organization’s blog, website, or even a staff-wide email could be deemed appropriate.
  • Consider asking volunteers to nomiate a “Most Supportive Employee” in their efforts and present that award at an event.
  • In the same vein, consider asking volunteers to share their appreciation for staff, perhaps even in a silly way. There is rarely a bad time for a volunteer skit!

How does your organization recognize staff member who support volunteering? Let us know in the comments below.

Volunteering & Books go Hand-in-Hand this Summer!

Friday, June 22nd, 2012

As many sports, school, and television series conclude at the beginning or midway through the summer, people often choose to partake in summer reading. I choose summer reading to relax, to be entertained, and to, most importantly, to learn. Because me and several other of the folks are participating in some summer reading, I’ve compiled a list of five ways you can volunteer with books!

  1. Read! Read about ways in which you can coordinate volunteers in your community. Books related to volunteerism include the training and recognition of volunteers, as well as Collaboration and Community Organizing. Additional books of volunteerism highlight disaster response, diversity, virtual volunteering, leadership, and recruitment. As you may have noticed, there is so much information out there that is focused on volunteerism. So get to reading and learning!
  2. Instead of throwing your books away, donate your books to local organizations! While shopping in thrift stores, I often find myself shopping for books and other This sign at an awesome bookshop. items, just to see if I can catch a deal! In addition to finding great deals, book donations allow for low-income families to secure summer reading! Thanks to the YMCA, the Boys and Girls Club, and the Salvation Army, and several other organizations, you can donate your books or schedule your books to be picked up.
  3. Gather some friends and coordinate your own book drive in your neighborhood or community! Coordinating a book drive first begins, with marketing your book drive. Print flyers or mention the book drive in your facebook or twitter status to get the word out! This will allow you to do good, meet people in your community, all while hanging out with your friends.
  4. Participate in Books for Africa! With books for Africa, you can either contribute a monetary donation or book donation for a great cause. Additionally, Books For Africa accepts: 15 years old or newer popular fiction and nonfiction reading books (soft and hard cover); 1996 or newer publish date primary, secondary, and college textbooks (soft and hard cover); 1996 or newer reference books such as encyclopedias and dictionaries; 1996 or newer publish date medical, nursing, IT, and law books. Books for Africa also accepts school/office supplies including, paper, pencils, pens, wall charts, maps, etc.
  5. Recycle your books! Books wear out. They get water damage. They break down. You get tired of them or you’ve simply already read them. When your books have passed their time in your life, there are lots of things you can do with them including recycling them. Books cannot usually be recycled along with your other paper products, like newspaper, because of the binding glue. Book Destruction, a Grossman Group company, recycles whole books. They grind the books down and process them by repulping the paper to make new paper. Green Earth Book Recyclers works with Book Destruction to collect used textbooks from college students for recycling.

There are plenty of ways you can participate in book volunteerism this summer! We’d love to hear in the comments how you plan to volunteer with books or volunteer in general this summer!

14 Ways to Better Engage Your Volunteers

Monday, June 11th, 2012

Most volunteer managers can agree, retaining regular volunteers can be a daunting task at times. It is important to not get discouraged when you are constantly seeing more new faces than familiar faces. Remember, one hundred percent retention of volunteers is an unrealistic goal.

You may be asking yourself, “how can I ever retain one volunteer if the odds are against me?’ Check out the tips below to help ensure a more active volunteer group within your organization or at your service projects!

  • Opportunities for evaluation: Evaluation can be informal. Just read your volunteer’s body language and verbal cues to see how they are feeling about the project. If their cues seem more negative than positive, ask them to come talk. You can ask them questions such as, “what do you like most about your job?” or “what can we do to make your time more fulfilling?”
  • Vacations and leaves of absence: To ensure volunteer enthusiasm and interest, offer regular volunteers the option of promotion for good performance. If your volunteer is feeling overwhelmed by personal obligations, allow them a leave of absence or vacation until they are able to serve again. Keep in touch with them to let them know that you care about their well-being.
  • In-service training: Training can be a great reward for dedicated volunteers to learn valuable skills for not only their volunteer work, but also their personal life. If your organization has a conference coming up or an opportunity to meet with a professional trainer in the field, reward them with the opportunity.
  • Staff meetings: Allow volunteers to attend staff meetings within your organization in order to give them a voice in projects. If that is not possible, coordinate volunteer team meetings so that they can share opinions.
  • Presentations: Invite volunteers involved in an interesting project to share their work at a staff meeting.
  • Advocacy opportunities: Invite your volunteers to advocate with governmental agencies, their opinion may mean more because they are not paid to give it.
  • Volunteer advisory council: Form a volunteer council to help develop policies and share project ideas. The council should have the chance to meet with your organization’s board members, too.
  • Expense reimbursement: Reimburse your volunteers for their out of pocket expenses such as gas or clothing. Making a small budget for reimbursement will pay off in the long run.
  • Benefits: Treat your volunteers like your staff members. Volunteers need food and drink, a safe working environment, and excess insurance if they are driving frequently.
  • Personnel file: Keep record of your volunteers’ involvement so that you can right a reference later or be reminded of good performance. This file will help you keep track of your dedicated volunteers.
  • Interesting tasks: Vary the work given to volunteers to ensure fulfillment and prevent boredom.
  • Respecting volunteers: No volunteer is “just a volunteer.” Remember, volunteers are unpaid staff members; they should be treated with the same respect as paid staff members.
  • Volunteer socialization: Create opportunities such as picnics or ice cream socials for volunteers to network and celebrate successes together.
  • Staff appreciation: Recognize and thank staff members that work well with volunteers. If staff feel appreciated, they are more likely to connect and interact with volunteers.

 

It is important to provide inclusive projects for both your volunteers and your staff members to guarantee retention. When volunteers feel their work is both meaningful and fulfilling, they are more likely to return.

How does your organization better retain its volunteers? We would love to hear your retention policies in the comments section below!

Recognize Volunteer Service

Friday, June 1st, 2012

Recognition is an important part of any volunteer program. People are motivated to volunteer for different reasons: to help others, to make a difference, to better themselves, to meet people, to get to know their communities. Whatever motivates them to serve, they will appreciate being appreciated. Take the time to celebrate people doing extraordinary things through service and honor the individuals who dedicate themselves to taking action and solving problems in their communities with these tips.

1. Smile!

2. Put up a volunteer suggestion box. (Be sure to use some of their suggestions!)

3. Tweet or post on Facebook about something great they’ve done as a volunteer.

4. Send cards for birthdays, holidays, just because.

5. Write thank-you notes.

6. Arrange for discounts with local businesses.

7. Nominate them for the President’s Volunteer Service Award.

8. Invite volunteers to staff meetings.

9. Recognize and accommodate personal needs, problems and preferences.

10. Use volunteers in an emergency situation.

11. Post pictures of volunteers in action throughout your facility.

12. Greet them by name.

13. Award plaques or other appropriate items.

14. Motivate agency staff and board members to get to know volunteers.

15. Give additional responsibility.

16. Ask them to participate in team planning and policy formulation.

17. Enable growth on and outside of the job.

18. Create pleasant surroundings.

19. Enlist them to train other volunteers.

20. Write letters of recommendation for jobs, scholarships or other applications.

21. Invite them to organization celebrations, such as holiday parties.

22. Provide scholarships to volunteer conferences or workshops.

23. Recognize volunteers publicly through media placements, billboards, etc.

24. Maintain a file of “good stuff”-news articles, cards, e-mails praising your volunteers’ work.

25. Promote a “Volunteer-of-the-Month” program.

26. Send a letter of appreciation to the volunteer’s employer, if appropriate.

27. Plan a “Recognition Edition” of the agency newsletter.

28. Color code nametags to indicate particular achievements (hours, years, unit, etc.)

29. Host a wine tasting for volunteers and staff.

10 Things to Consider Before Starting a Volunteer Recognition Program

Thursday, May 17th, 2012

An effective recognition program with the right mix of formal and informal recognition systems and that truly functions as an integral component of a volunteer program can honor and motivate volunteers for their contributions. (Formal volunteer recognition includes certificates, plaques, pins, or dinners to honor volunteer achievement. Informal recognition occurs in the daily interchange between volunteers and the organization when its staff conveys appreciation for the volunteers’ work.)

Volunteer recognition programs also help to:

  • Communicate basic volunteer standards
  • Identify organizational volunteer best practices and trends
  • Create role models and set benchmarks for volunteers
  • Strengthen the bond between volunteers and the organization
  • Create and/or strengthen brand awareness and marketing opportunities

Ask and answer these 10 questions to help your organization develop and implement an effective volunteer recognition program:

1. How much staff time can be devoted to administering the recognition program? Will it be administered from the organization’s headquarters or local offices?
2. Who should be included in the development of the program?
3. How can senior management buy-in be secured for the recognition program?
4. How can the recognition program help to meet the volunteer program objectives and overall organizational needs?
5. What are the best practices of similar organizations’ volunteer recognition programs?
6. Is there an existing recognition program that can be adapted and customized to suit the needs of the organization (e.g., President’s Volunteer Service Award, Daily Points of Light Award)?
7. How do our volunteers want to be recognized for their community service? How can we incorporate recognition mechanisms that work for different types of volunteers (e.g., longterm and short-term volunteers)?
8. What will the award criteria and eligibility rules include? Who will judge the award nominations?
9. How will the volunteer award(s) be announced (e.g., special ceremony)? What communications vehicles currently exist to promote the award internally and externally?
10. Should external counsel and expertise be sought to help develop this volunteer recognition program? Are there core functions of the program that should be outsourced?

Does your organization have a volunteer recognition program? We’d love to hear about your experiences in the comments below.

Warm Fuzzies for Volunteers

Monday, April 30th, 2012

Although today marks the finale of National Volunteer Month, it is time to carry volunteer recognition year-round! Did you have fun recognizing your volunteers dedicated work during National Volunteer Day? Want to know how you can do this more often? Answer these 10 questions and your recognition program will come to life before your eyes!
1.     How much staff time can be devoted to developing a recognition program within your organization? Will your program by administered by the local office or national headquarters?
If your organization has the available resources, develop a recognition team who can focus on developing this program. If you have a bi organization, decide whether or not your award program can be based locally. Decide which local chapters can support awards, and which awards are local.
Who should be included in the development of the program?
If you make the decision not to form a recognition team, who should be involved instead? The CEO, the marketing team, and/ or the programs team?
3.     How can senior management contribute to the program?
Should your program get funding from sponsors or internally? How can board members be included?
4.     How can the volunteer program meet the needs of the overall volunteer program and recognition requests?
The recognition program can help meet volunteer goals because it will motivate them to continue their work and excel at their assigned tasks. It will help volunteers feel motivated and appreciated for their work.
5.     What are the best practices of similar organizations’’ recognition programs?
Network with other organizations and find out their best and worst practices with implementing a recognition program so that your program will be effective.
6.     Is there an existing recognition program that your organization can model?
Check out Points of Light’s Daily Points of Light Award, the President’s Volunteer Service Award, or the Service Impact Award. Implement the best practices of these programs into your program.
7.     Decide the best way to recognize your volunteers’ service. How do they want to be recognized?
It is most important to choose recognition program that best suits your organizations goals and needs. If you choose to hold a monthly volunteer social or write personal thank you cards for an extraordinary volunteer make sure you choose a program that models your program’s attitude.
8.     What will the award criteria and eligibility rules include? Who will judge the final nominations?
Make decisions about what applications your award will consider and which it will not. Make sure to include these rules in your description of the award to make the applicants aware. Make the decision to designate a special team to judge applicants or another system.
9.     How will the volunteer award be announced? How can you promote the award and the honorees?
Make the decision whether you will hold a luncheon, a public ceremony, or contact local media press. Will you promote the award through social media, emails, or newsletters? If you decide to promote externally, will you contact your local paper or use word of mouth?
10.  Should this award be developed externally?
Do you need to bring in extra minds to develop the project? How will you fund the program? What skills will you need?


It is easy to develop a volunteer recognition program for your organization. Make a list and answer these questions based on your organization’s goals and resources. Recognition can vary from volunteer breakfasts to newspaper write-ups. Choose a program that will work for you!
Have you implemented a volunteer recognition program? We would love to hear your ideas in the comments section below!