Posts Tagged ‘Technology’

Using Technology Communities As A Source Of Volunters

Wednesday, March 23rd, 2011

Today’s post comes from Michael Nealis, Interactive Strategy Coordinator for Points of Light Institute.

I am a member of a community. Many communities, actually.

I live in a neighborhood in a city where neighborhood identities are strong. I work with a group of people who believe that volunteering is an important part of citizenship. I am a volunteer. I’m an AmeriCorps Alum.

I really like technology. I play a game with thousands of people across the world. I have Facebook friends across the country. I follow people on Twitter from around the world.

All of these communities, virtual and real-life, are sources of identity for the individuals that belong to them, in addition to a potential source for volunteers.

Technology communities are a great source of volunteers for nonprofits, especially for organizations that need technology help.

Recruiting volunteers from technology communities isn’t too much different than recruiting volunteers from the community around a nonprofit. Best practices that work for traditional communities work just as well for technology communities.

To focus on technology communities, you should target your recruitment efforts to the places where those communities come together. Posting a flyer in your community center may be an effective recruitment tool for traditional volunteers, but probably won’t work as well for recruiting from technology communities.

Just like for traditional volunteers, your recruitment message for technology volunteers should be targeted to where those volunteers are. Posting opportunities on online volunteer recruitment sites and other places where the volunteers you’re looking for come together online are good ways to bring attention to your organization’s technology needs.

In addition, there are methods for recruiting technology volunteers that won’t work as well for traditional volunteers. Online platforms for supporting technology volunteer projects like Sparked are great ways to bring technology volunteers into your nonprofit.

Sparked provides a place where nonprofits can post small, digitally-based volunteer opportunities that can be done in a small amount of time. These opportunities aren’t just computer-based; many of the opportunities can be done on a smart phone, so time spent waiting in line at the grocery store can turn into time helping to improve a user’s experience with a nonprofit’s website.

Technology volunteers don’t have to be web-based volunteers. They can be volunteers that help to manage the technology infrastructure at your organization. Recruiting these volunteers isn’t any different than recruiting traditional or web-based volunteers. The same best practices that work for traditional volunteer opportunities apply to these volunteers.

What methods have worked best to help your organization to recruit technology based volunteers? Let us know in the comments!

Gowalla Adds Volunteer and Service Category

Thursday, October 28th, 2010

Back when there was only one popular location-based check in service, I thought it would be a great idea to be able to use it to check in where I was volunteering.  Not only would it have been a nice little feature, but I saw people making plans to get the different prizes that the location-based service gave for different kinds of check ins, why not for volunteering?  If it inspired someone who had never volunteered before to go out and do it at least once, it would be great.  If that person discovered a passion for what they did and continued to volunteer, that would be even better!

Gowalla StampGowalla has answered the call.  In conjunction with the Get HandsOn Tag! campaign, Gowalla is rolling out a “Volunteer and Service” category within its Events section  that encourages people to create and check into volunteer projects to receive a custom Gowalla Passport Stamp.  By engaging with Gowalla, community members can post their check-ins to Facebook and Twitter, exchange comments with friends and upload images to raise awareness and share their experience.

How do we do it?  It’s not so hard.  Here’s how I do it on my Android Incredible. (click the images for larger versions)

First, I go to my Gowalla app.  I start up the app and go to Spots.  Then click the menu button, then ‘Add a Spot’.  I type in the name of the Spot I’m at, then click ‘Choose a Category.’  I pick the ‘Event’ Category.  Then scroll down to the new Volunteering and Service Category and click it to add it to your Spot!

10 Tips for Conducting Effective HandsOn Webinars

Saturday, June 19th, 2010

by Tricia Thompson, Volunteer Leader Training Manager, HandsOn Network


1. Be Prepared –
There is nothing worse than getting online to attend a webinar and having the presenter not be prepared. Make sure you practice with the technology and understand how to use all the tools. Note the amount of time it takes to use tools and accommodate for this in your webinar.

2. Remember the Venue – Conducting or meeting in an online format has been commonly referred to as a “radio show.” Remember to avoid silence. When attendees/participants hear silence they tend to think that there is something wrong with the technology. Keep the webinar/meeting moving forward and always keep people in informed.

3. Set Timing Milestones – Always think about and prepare for time. Set those expectations with the participants by communicating how much time will be give to each topic and when you will cover what information.

4. Be Aware of Noise – Make sure you are in a quite setting. If you have a desk in an open area, relocate to a quiet space so that attendees/participants can better concentrate.

5. Be Mindful of Content and Frequency of Slides – When in an online environment you need to have frequent transition of slides and not have too much content on each slide. The content should be spread out and remember to use picture and images that are more appealing to the eye.

6. Expect the Unexpected – Always plan for something to go wrong and have a backup plan. Change your voicemail message and give people details for how to connect and whom to call if they have issues with technology or connecting to the webinar. Have generic responses prepared for frequently asked questions so that you can quickly respond to emails.

7. Get Support– It is best practice to have at least two people leading a webinar. You need one person to focus on presenting the content and one to focus on answering questions in the question and/or chat function, manage technology issues, etc.

8. Create an Interactive and Fun Environment Smile and use humor whenever possible. Tell descriptive stories to illustrate points and make time for interactivity. Use tools like polling or the chat feature and incorporate social media whenever you can. See below for a list of social media tools.

9. Know Your Audience – Ask your audience questions that will help you better target your presentation. You can do this by asking questions during the registration process or making time in the first 5-10 minutes of the session to ask questions and get to know the audience.

10. Use Social Media Tools – Whenver possible before during and after your webinar, use the following tools to engage your audience and make sure they get the information they need in addition to providing a space for the learners to connect with each other The following are some tools to think about using: