Posts Tagged ‘Volunteer Recognition’

Thank Your Volunteer Partners!

Thursday, July 5th, 2012

We often talk about ways to recognize volunteers, which is incredibly important. However, there are others in the volunteer realm who deserve recognition as well. Show the value that your organization places on volunteer engagement by recognizing staff members who engage and work with volunteers. Recognize your organization’s staff members who partner with volunteers with these tips.

  • During any formal recognition ceremony or staff meeting, be sure to recognize the staff member who works with the volunteers as well. This small action reinforces your organization’s emphasis on the partnership of volunteers and staff to carry out the your mission.
  • Highlight excellence in staff engagement when any employee has:
    • Thought up new ways to thank or recognize volunteers
    • Created an innovative volunteer program
    • Done an incredible job supporting and working with volunteers
  • Be sure to ask for staff input in evaluating and designing volunteer participation. Who knows better what is needed than your organization’s own dedicated staff?
  • A personal touch is always appreciated. Informally ackwnoledge an employee’s support of volunteers by thanking them in person or writing them a personal note. Thoughtfulness goes a long way.
  • Feature the staff’s work in any promotional materials or information to be sent to your organization’s board.
  • Share staff support of volunteers via electronic means as well. Your organization’s blog, website, or even a staff-wide email could be deemed appropriate.
  • Consider asking volunteers to nomiate a “Most Supportive Employee” in their efforts and present that award at an event.
  • In the same vein, consider asking volunteers to share their appreciation for staff, perhaps even in a silly way. There is rarely a bad time for a volunteer skit!

How does your organization recognize staff member who support volunteering? Let us know in the comments below.

Recognize Volunteer Service

Friday, June 1st, 2012

Recognition is an important part of any volunteer program. People are motivated to volunteer for different reasons: to help others, to make a difference, to better themselves, to meet people, to get to know their communities. Whatever motivates them to serve, they will appreciate being appreciated. Take the time to celebrate people doing extraordinary things through service and honor the individuals who dedicate themselves to taking action and solving problems in their communities with these tips.

1. Smile!

2. Put up a volunteer suggestion box. (Be sure to use some of their suggestions!)

3. Tweet or post on Facebook about something great they’ve done as a volunteer.

4. Send cards for birthdays, holidays, just because.

5. Write thank-you notes.

6. Arrange for discounts with local businesses.

7. Nominate them for the President’s Volunteer Service Award.

8. Invite volunteers to staff meetings.

9. Recognize and accommodate personal needs, problems and preferences.

10. Use volunteers in an emergency situation.

11. Post pictures of volunteers in action throughout your facility.

12. Greet them by name.

13. Award plaques or other appropriate items.

14. Motivate agency staff and board members to get to know volunteers.

15. Give additional responsibility.

16. Ask them to participate in team planning and policy formulation.

17. Enable growth on and outside of the job.

18. Create pleasant surroundings.

19. Enlist them to train other volunteers.

20. Write letters of recommendation for jobs, scholarships or other applications.

21. Invite them to organization celebrations, such as holiday parties.

22. Provide scholarships to volunteer conferences or workshops.

23. Recognize volunteers publicly through media placements, billboards, etc.

24. Maintain a file of “good stuff”-news articles, cards, e-mails praising your volunteers’ work.

25. Promote a “Volunteer-of-the-Month” program.

26. Send a letter of appreciation to the volunteer’s employer, if appropriate.

27. Plan a “Recognition Edition” of the agency newsletter.

28. Color code nametags to indicate particular achievements (hours, years, unit, etc.)

29. Host a wine tasting for volunteers and staff.

10 Things to Consider Before Starting a Volunteer Recognition Program

Thursday, May 17th, 2012

An effective recognition program with the right mix of formal and informal recognition systems and that truly functions as an integral component of a volunteer program can honor and motivate volunteers for their contributions. (Formal volunteer recognition includes certificates, plaques, pins, or dinners to honor volunteer achievement. Informal recognition occurs in the daily interchange between volunteers and the organization when its staff conveys appreciation for the volunteers’ work.)

Volunteer recognition programs also help to:

  • Communicate basic volunteer standards
  • Identify organizational volunteer best practices and trends
  • Create role models and set benchmarks for volunteers
  • Strengthen the bond between volunteers and the organization
  • Create and/or strengthen brand awareness and marketing opportunities

Ask and answer these 10 questions to help your organization develop and implement an effective volunteer recognition program:

1. How much staff time can be devoted to administering the recognition program? Will it be administered from the organization’s headquarters or local offices?
2. Who should be included in the development of the program?
3. How can senior management buy-in be secured for the recognition program?
4. How can the recognition program help to meet the volunteer program objectives and overall organizational needs?
5. What are the best practices of similar organizations’ volunteer recognition programs?
6. Is there an existing recognition program that can be adapted and customized to suit the needs of the organization (e.g., President’s Volunteer Service Award, Daily Points of Light Award)?
7. How do our volunteers want to be recognized for their community service? How can we incorporate recognition mechanisms that work for different types of volunteers (e.g., longterm and short-term volunteers)?
8. What will the award criteria and eligibility rules include? Who will judge the award nominations?
9. How will the volunteer award(s) be announced (e.g., special ceremony)? What communications vehicles currently exist to promote the award internally and externally?
10. Should external counsel and expertise be sought to help develop this volunteer recognition program? Are there core functions of the program that should be outsourced?

Does your organization have a volunteer recognition program? We’d love to hear about your experiences in the comments below.

Recognizing Volunteers on Labor Day

Monday, September 5th, 2011

The first Monday in September is Labor Day. Originally, Labor Day was meant to celebrate the work that Americans do and to celebrate the work of trade and labor organizations.

Parades and parties were normal ways of celebrating Labor Day.

Who doesn’t look at the end-of-summer holiday and use it as an excuse for squeezing in one last bit of summer? From barbecues to pool parties to fireworks shows, people come together to celebrate  the symbolic end of summer.

Let’s not forget the volunteer that we work with every day, though. Labor Day is a great time to take a moment and thank the volunteers that make our organizations run smoothly, and who help us to accomplish things that we would never have achieved without their help.

How do we say thank you to volunteers on Labor Day? The same way we say thank you on every other day. Here are a few tips for saying thank you to volunteers:

  • Write a thank you note. Let the volunteers know that you appreciate them by taking the time to write a tank you note by hand. It’s a great opportunity to take a moment and think about the work that the volunteer has done with your organization.
  • Say thank you in a way that is meaningful to your volunteers. Different age groups have different ways that they like being shown that they’re appreciated. These are general rules, though. Getting to know your volunteers is the best way to find out how they would like to be thanked for their service.
  • Give thanks for volunteers every day. While big recognition events are nice, try to find little ways to let your volunteers know that they’re appreciated every day.
  • Basic ideas for recognition. Try to bring these tips for recognizing the work that your volunteers do into your every-day interactions with your volunteers.
Let’s not forget the tried and true Labor Day celebration – the barbecue. Fire up the barbecue, throw some burgers and hot dogs on, and spend some time with your volunteers outside of volunteering. Have a great holiday, and don’t forget to be liberal with the thank yous and high fives!
How are you showing your volunteers you appreciate them today? Let us know in the comments!

 

Of French Fries and Tater Tots

Thursday, November 25th, 2010

Today’s post originally appeared on the Volunteer Maryland blog on April 27, 2010.

Last night I indulged in one of my guilty pleasures – I went to the grocery store and bought bad frozen pizza and french fries.  When I got home, though, there weren’t only french fries in the bag, but tater tots, too!  It was only a few, but it was like a little prize in my bag of french fries.

Little surprises are great.  They make me feel like the universe is saying, “Hey, way to be awesome today.”  Last Wednesday was like that, except it wasn’t the universe, and it wasn’t tater tots in a bag of french fries.  Last Wednesday was the first time I’d gone to a volunteer appreciation as a volunteer instead of as the person who planned it.  It was nice to have someone say thank you for volunteering, and it was nice to meet some of the other people who volunteer with Habitat for Humanity of the Chesapeake.  I saw one of the volunteers I had recruited last year at the Maryland Department of the Environment, too.

The construction crew leader at the Habitat site I work at was there, and I walked by him when he was talking to a group of people.  I overheard him say that he really likes Wednesdays at the site, because that’s the day that he knows he’s going to get things done.  He said he can just give people a task to do, and he knows that it will get done, so he can use the day to prep for the rest of the week.  Wednesdays are the day that I’m out on site, so that meant a lot to me.

On the way out of the event, I was given a bag of things that I didn’t really look at because I had somewhere else to be that night.  When I got home, I looked through the bag: brochure on volunteering, brochure on faith based group volunteering, papers, annual report, a construction pencil with Habitat for Humanity of the Chesapeake’s logo… and a thank you card that looks like it was made by one of the children of a homeowner.

Now, say what you will about generational volunteer characteristics, and how volunteers from certain generations like to be rewarded for volunteering, but this Gen X-er really appreciated the thank you card.  Especially because it had painter’s tape on it.

As if the nice dinner and grab bag wasn’t enough to say thank you, the next day I got a card in the mail from Habitat.  It wasn’t handmade, but had a nice note from a future homeowner thanking me for allowing her to begin her own foundation.  I’m not sure if it’s a foundation that grants out money or provides services, or if it’s the more literal version.  Either way, though, it was a very nice note.

The day after that, I got a note from one of the Volunteer Maryland Coordinators thanking me for a donation I’d helped her get.  Instead of a kind of boring, pre-printed note, it was hand written.

I’ve got to say, it’s nice to get a thank you for the things you do.  I know it’s not volunteer week anymore, but if you work with volunteers, make sure you tell them you appreciate their work.  High fives are awesome, too.

Thank You Card

Michael Nealis is the Interactive Strategy Coordinator at Points of Light Institute and served with Volunteer Maryland, an AmeriCorps program in the Office of the Governor of Maryland, from September 2008 to August 2010.

Giving Thanks for Volutneers

Tuesday, November 23rd, 2010

Thanksgiving is in two days.  Soon, we’ll all be sitting around dining room tables with our friends and family and mountains of food that will keep us in leftovers for days.   We’ll fall asleep while watching football, only to wake up a few hours later to eat pie.  We’ll spend time thinking about what we’re all thankful for over the past year, and into our future.

Have you taken time to give thanks for volunteers?  How do you show them that you, as an individual and as an organization, appreciate the time that they give to you?  You don’t have to hold a huge and elaborate dinner to highlight your volunteers’ accomplishments.  Let your volunteers know every day, and throughout the year, that they’re important to you, and to your organization.  Here are some ideas you can use to show your volunteers how important they are:

  • On the volunteer’s first day, make sure that everything they’re going to need is available for them
  • Set up a “volunteer of the week” section of your organization’s newsletter
  • When flu season starts, put together a wellness kit for your volunteers with tea, tissues, vitamin C and hand sanitizer
  • Make sure volunteers get treated like any other employee in your organization, they’re not “just volunteers”
  • Hold volunteer specific events like lunches, coffees, or educational events to bring your volunteers together
  • Send volunteers cards thanking them for serving with your organization
  • Try to set up some time outside of the organization for volunteers to socialize with each other
  • If your volunteer is in school or employed outside of your organization, contact their boss or school administrator and send that person a thank you note for allowing them the time to volunteer
  • Send notes to your volunteers on the anniversary of the day they started volunteering with your organization highlighting all of the work that they’d done over the past year
  • Be sure to highlight volunteers’ achievements to other staff members whenever possible so all staff members are aware of the volunteer program and can thank the volunteers for their work

Most importantly, don’t forget to actually say thank you to your volunteers.

Related Posts:

———————————————————————————————————————

Get HandsOn Tag Challenge Update!

Today’s Celebrity Tag is Bill Clinton!  Tag Bill for swag!

Bill Clinton

Are YOU up to the challenge?

10 Things to Consider Before Starting a Volunteer Recognition Program

Wednesday, September 15th, 2010

An effective recognition program with the right mix of formal and informal recognition systems and that truly functions as an integral component of a volunteer program can honor and motivate volunteers for their contributions.

Formal volunteer recognition can include certificates, plaques, pins, or dinners to honor volunteer achievement.

Informal recognition occurs in the daily interchange between volunteers and the organization when its staff conveys appreciation for the volunteers’ work.

Volunteer recognition programs help to:

  • Communicate basic volunteer standards;
  • Identify organizational volunteer best practices and trends;
  • Create role models and set benchmarks for volunteers;
  • Strengthen the bond between volunteers and the organization; and
  • Create and/or strengthen brand awareness and marketing opportunities.

Answer these 10 questions to help your organization develop and implement an effective volunteer recognition program:

1. How much staff time can be devoted to administering the recognition program? Will it be administered from
the organization’s headquarters or local offices? (Okay, that’s two questions. Quit being so literal!)

2. Who should be included in the development of the program?

3. How will senior management or program leadership buy-in be secured for the recognition program?

4. How can the recognition program help to meet the volunteer program objectives and overall organizational
needs?

5. What are the best practices of similar organizations’ volunteer recognition programs?

6. Is there an existing recognition program that can be adapted and customized to suit the needs of the organization (For example, see the President’s Volunteer Service Award or the Daily Points of Light Award.)

7. How do your volunteers want to be recognized for their community service? How can you incorporate recognition mechanisms that work for different types of volunteers (e.g., long-term and short-term volunteers)?

8. What will the award criteria and eligibility rules include? Who will judge the award nominations?

9. How will the volunteer award(s) be announced (e.g., special ceremony)? What communications vehicles
currently exist to promote the award internally and externally?

10. Should external counsel and expertise be sought to help develop this volunteer recognition program? Are there
core functions of the program that should be outsourced?

What ideas or thoughts would you add?

The Nine Basic Rules for Volunteer Recognition

Wednesday, April 28th, 2010

Consider these 9 rules for volunteer recognition when planning a recognition effort:

1. Recognize . . . or else — The need for recognition is very important to most people. If volunteers do not get recognition for productive participation, it is likely that they will feel unappreciated and may stop volunteering with your program.

2. Give it frequently — Recognition has a short shelf life. Its effects start to wear off after a few days, and after several weeks of not hearing anything positive, volunteers start to wonder if they are appreciated. Giving recognition once a year at a recognition banquet is not enough.

3. Give it via a variety of methods — One of the implications of the previous rule is that you need a variety of methods of showing appreciation to volunteers.

4. Give it honestly — Don’t give praise unless you mean it. If you praise substandard performance, the praise you give to others for good work will not be valued. If a volunteer is performing poorly, you might be able to give him honest recognition for his effort or for some personality trait.

5. Recognize the person, not just the work — This is a subtle but important distinction. If volunteers organize a fund-raising event, for example, and you praise the event without mentioning who organized it, the volunteers may feel some resentment. Make sure you connect the volunteer’s name to it.

6. Give it appropriately to the achievement — Small accomplishments should be praised with low-effort methods, large accomplishments should get something more. For example, if a volunteer tutor teaches a child to spell “cat” today we could say “Well done!” If she writes a grant that doubles our funding, a banner lauding her accomplishment might be more appropriate.

7. Give it consistently — If two volunteers are responsible for similar achievements, they ought to get similar recognition. If one gets her picture in the lobby and another gets an approving nod, the latter may feel resentment. This does not mean that the recognition has to be exactly the same but that it should be the result of similar effort on your part.

8. Give it on a timely basis — Praise for work should come as soon as possible after the achievement. Don’t save up your recognition for the annual banquet. If a volunteer has to wait months before hearing any word of praise, she may develop resentment for lack of praise in the meantime.

9. Give it in an individualized fashion — Different people like different things. One might respond favorably to football tickets, while another might find them useless. Some like public recognition; others find it embarrassing. In order to provide effective recognition, you need to get to know your volunteers and what they will respond to positively.

Plan your volunteer recognition strategy with this easy to use worksheet!