Posts Tagged ‘Volunteer Reflection’

Reflections on Veterans Day Service

Monday, November 12th, 2012

At the end of a service project, it’s important to take a few moments to reflect on the work that everyone has done and how that work has impacted the people being served. Whether it’s a park cleanup, a bake sale fundraiser or packing emergency kits for a local nonprofit.

Taking the time to reflect on the work that volunteers has done helps to build a connection that’s deeper than just the work that volunteers did. It helps paint the larger picture of what the organization does, how it does it and, most importantly, who the people are that benefit from the work of the nonprofit.

If you’re serving veterans today, or you’re leading a project that benefits veterans or their families, please take some time after your service project to ask a few questions about what you did and how it helped to support the work of the organization you served with.

Don’t forget to tell us about your service in the comments or on our Facebook page!

What got done today?
(What did you do? Who did you do it for? How will it support the organization you worked with or the people they serve?)

Why did we do it? Why is it important?
(What was the goal of the service project? Does it have an immediate impact on the organization you served with or the people it serves, or is it a step in a bigger plan?)

Did we learn anything new today?  About veterans? About ourselves?
(Share any details about serving veterans that seem meaningful and highlight the growth of the participants:  learning a new skill, making a new friend, etc.)

What did you / didn’t you like about today?
(Address positive and negative experiences, discuss how they came about, and how others in the group can learn from mistakes or make improvements for next time. Celebrate great experience and great stories from the day.)

What’s one commitment each of us could make to serve veterans and military families in the future?
(Encourage the group to make an open commitment to continued service and continued friendship or contact with one another.)

Celebrate the success of the day!

10 Tips for Volunteer Reflection

Thursday, August 9th, 2012

volunteer, volunteering, volunteerism, group reflectionHow do you communicate the value of a service event by connecting it with the bigger picture? Reflection helps you see how your service – and the service of other volunteers working with you – has benefited the community. Through reflection, you can think about your commitment, the work you did, how it affected you, the impact it made on the community, and future actions you can take to continue to change your world.

Volunteers can have a group discussion, write and blog about their experience, create an online photojournal of the activity, or respond to quotes about service. Think about creative ways to keep the reflection going even after the service activity.

To make it meaningful, make it personal!

You may choose to focus your reflection activities on your passion issue. Here are some ideas for questions related to some of today’s biggest issues:

Animals

• Had you ever considered homeless animals before your service today?

• Were you surprised by the number of homeless animals you saw?

• What do you think that we can do to reduce the number of homeless animals?

Children & Teens

• Many students read under grade level. Why is this an important indicator for our community’s future?

• What is your perception of how childhood has changed since you were a child? Is it better or worse?

Conservation

• Do you recycle in your home? Does your apartment complex, job or school recycle? Should you initiate a recycling program?

Disability Services

• What are the everyday obstacles people face with disabilities? What can you do to help alleviate those obstacles?

• A disability is a functional limitation that interferes with a person’s ability to walk, hear, talk, or learn. If you lived with one of those disabilities how would your morning routine differ?

HIV/AIDS

• How can we as individuals, as well as our community, state and country, be more effective in addressing the needs of people living with HIV and AIDS?

• What is the one thing that you would want to know about HIV and AIDS from people who are living with the virus? How would you use that information?

Family & Women’s Services

• Every nine seconds a woman is battered in the United States; Domestic violence is the leading cause of injury to women between the ages of 15-44, each year an estimated 3.3 million children witness their mothers or female caretakers being abused every year.

• How did your work today help address some of these issues?

Homelessness & Meal Service

• The average age of a homeless person in the United States is nine years old. How does this impact our community?

• If you could ask one question of a homeless/hungry person, what would you ask? How would you use that information to contribute to the solution?

Literacy/Refugees & Immigrants

• Have you ever been in an environment where English was not the primary language? What challenges did you face? If not, imagine what it would be like to live in a place where you could not read signs or newspapers.

Senior Care

• Ask a few volunteers to offer a personal story about an elder who has had a significant impact on their life. This could be someone they once met who shared a bit of wisdom, a close friend, a relative or a role model. What significant impact did this senior person make in your life?

• What is the difference between a nursing home and an assisted living facility? Do you have a different perspective now of what it is like to live in one of these facilities?

Arts & Sciences

• Most states require two years of science to graduate from high school. Some states require three to four years. What is the impact of that choice?

• According to the College Entrance Examination Board, students of the arts continue to out-perform the non-arts peers on the SAT. With this in mind, what is the best way to support arts education?

Selfish Reasons to be Selfless

Friday, July 13th, 2012

Volunteers give so much to the causes they serve. It’s no surprise that volunteers are also benefiting from their time spent in service! As you give your time and skills, you will find new people, skills, connections, and perspectives. Read on for a few rewards and opportunities that come to those who reach out in service.

Volunteering broadens your horizons. Service projects can connect you to segments of the population you might not normally encounter, such as homeless people, foster kids, or the mentally ill. Volunteering provides you with a more accurate picture of society and makes you more aware. You may even find that you gain empathy when you step out of your comfort zone!

Volunteering can teach you new business skills. Dive right in to a new area of business that you haven’t had the chance to experience before and pick up new skills quickly! Some volunteers believe that the managerial skills they’ve learned through community service would have cost them thousands in tuition. Volunteer exposes you to changing technology, language, and skills. Service can make you a better human being and a better businessperson.

Volunteering looks fantastic on your resume. When an employer reads that you’ve served, it reflects well on you and can create a special connection. Perhaps you’ll even have a similar volunteer interest. Volunteering experience sets you apart from the competition and makes  you seem special.

Volunteering is a great way to test-drive a career. If you’ve been thinking about taking the leap into another industry, try volunteering in some capacity there first to be sure you enjoy it. It’s a great way to practice other skills and be sure you’re interested in the day to day events of your new industry.

Volunteer projects bring fun into your life and force you to slow down and smell the roses! You may end up doing something you’ve always wanted to, but never had the time to get around to.

Volunteering helps you develop great friendships. It takes an extraordinary person to love a stranger enough to give your time and skills to them. Some volunteers find that the quality of people they met while volunteering is higher than anywhere else; there is something intrinsically special about people who volunteer.

How has volunteering personally benefited you? Let us know in the comments below.

Managing Volunteers 101

Friday, May 11th, 2012

Without volunteers, most non-profit organizations would cease to exist or suffer a drastic reduction in capacity to serve communities and achieve the organization’s mission. Therefore, a refresher course in basic volunteer management is always in order! The way you plan your service projects will significantly affect the success of your volunteer recruitment. The best way to increase your volunteer base is to retain current volunteers; retention is simply a matter of making volunteers feel good about themselves and their service. Class is now convened! Read on for a few key volunteer management reminders.

Accommodate Volunteers’ Schedules

Just as volunteers come from different backgrounds and community groups, they also have a wide variety of schedules. In order to engage the highest number of volunteers, consider ways to coordinate service events for people with varying schedules, needs, and interests.

  • Include volunteer efforts at different times of day and different days of the week.
  • Have flexible hours or recruit volunteers to serve in shifts instead of an entire day.
  • Plan projects around multiple impact areas or diverse opportunities within a single issue.
  • Offer family-friendly projects in which parents and their children can serve together.
  • Provide opportunities for first-time volunteers and for volunteers with more advanced skills.
  • Plan projects for individuals and for groups.
  • Include indoor and outdoor projects.
  • Offer short-term and long-term projects.

Communication & Motivation

From the very beginning of volunteers’ involvement in your service activities, you should maintain good communication with them. Motivate them to stay interested and involved in your project with a few simple steps:

  • Be prompt in your response to phone calls/e-mails. Return volunteer calls or e-mails within 24 hours.
  • Be thorough in your explanation of the volunteer duties. Volunteers will be more likely to sign up if they know exactly what they will be doing, and they will know what to expect at the project.
  • Use this opportunity to teach potential volunteers about the issue area, the community service organization they will be serving, and the potential impact of the project.
  • Use their names often; this helps develop a personal connection.
  • Keep the commitments you make. People will not support you if you don’t provide information requested, address issues they bring up, and/or miss scheduled appointments.

Cultivate Reflection

Reflection is an important part of offering closure to a project. Reflection allows volunteers to stop for a moment, think about what they’ve accomplished, share their experiences, and offer feedback for future projects or ideas for how they will continue to address the social issue. Reflection is designed to encourage volunteers to examine the project so that they see the impact of their service. Understanding how their service impacts the community will encourage volunteers to be involved in future projects.

Sample questions for reflection discussion:

  • What did you learn today—about the agency, your fellow volunteers, the service recipients, or yourself?
  • How do you feel about the project? Was it worthwhile? Was it time well spent?
  • What would you change about this project?
  • Do you plan to take future action related to this issue?
  • What other ideas or opinions can you offer this program or project?

Do you manage volunteers? Share your tips and tricks in the comments below!

I Give Time Because …

Thursday, April 12th, 2012

Why do you volunteer? That’s the question we all want the answer to, as it varies so much from person to person. We collect stories, read studies, and browse charts & infographics in pursuit of the common theme. We love volunteers and never tire of hearing the inspiration behind the time and effort they give to the causes and organizations they are passionate about.

So why do you give your time?

I give time to your cause because it makes me feel generous.

…because I was asked.

…because I want to show support for a friend who is involved.

…because you asked me to, and it’s hard to say no to you.

…because I want to be recognized.

…because I want to keep busy.

…because I feel guilty.

…because I don’t want to seem apathetic.

…because it’s my duty.

…because you make me feel needed.

…because I have a personal connection or stake in the challenge you focus on and the solution your organization is working for.

…because its good for my health & perspective.

…because you inspire me.

…because I identify with your story.

…because my spouse volunteers with you or sits on your board of directors.

…because I want the t-shirt (mug, calendar, raffle prize).

…because I was in a giving mood.

…because it’s my job.

…because it’s an escape from my job.

…because it looks good on my resume.

…because it’s fun.

…because I want to pay the benefit I got from your organization forward.

…because your organization’s professional staff are so nice to me.

…because you’re changing the world somehow and I want you to keep on making changes.

…because volunteering makes me feel cool.

…because volunteering makes me feel happy.

…because volunteering makes me feel hopeful.

…because volunteering makes me feel part of a community.

 Why do you volunteer? Let us know in the comments below!

Helping Others Makes Us Happy

Thursday, April 5th, 2012

Volunteering and helping our fellow man has long been seen as an altruistic thing to do. But more selfish motives–pleasing friends, doing what you want–are more successful causes of effective volunteering! Regardless of motive, volunteering improves the health, happiness, and in some cases, the longevity of volunteers. Children who volunteer are more likely to grow up to be adults who volunteer. Even unwilling children who are forced to volunteer fare better than kids who don’t volunteer. Communities with lots of volunteers are more stable and better places to live, which in turn further boosts volunteerism.

“On one hand, it’s striking that volunteering even occurs,” says Mark Snyder, a psychologist and head of the Center for the Study of the Individual and Society at the University of Minnesota. “It seems to run against the strong dynamics of self-interest. There is simply nothing in society that says that someone is mandated to help anyone else.” Yet 1 in 3 adults do meaningful volunteer work on a sustained basis, he notes, and the United States has one of the world’s highest rates of volunteerism.

“People who volunteer tend to have higher self-esteem, psychological well-being, and happiness,” Snyder says. “All of these things go up as their feelings of social connectedness goes up, which in reality, it does. It also improves their health and even their longevity.”

Among teenagers, even at-risk children, who volunteer reap big benefits, according to research findings studied by Jane Allyn Piliavin, a retired University of Wisconsin sociologist. She cites a positive effect on grades, self-concept, and attitudes toward education. Volunteering also led to reduced drug use and huge declines in dropout rates and teen pregnancies.

Most people say they value volunteering because it’s “the right thing to do,” among other altruistic reasons. But the strongest drivers of successful volunteers are actually more self-focused. There are five main reasons people volunteer:

Understanding: the desire to learn new things and acquire knowledge.

Esteem enhancement: feeling better about yourself and finding greater stability in life.

Personal development: acquiring new skills, testing your capabilities, and stretching yourself.

Sense of community: making the world, or your piece of it, a better place.

Humanitarian values: serving and helping others, often with a strong religious component.

People often get into volunteer work because a friend asks them, and that can be a fine entry point. But people should also do some work to make sure the organization is a good fit for their interests and that the work they would be doing is also a good fit. Be sure to ask “what’s the optimal match for me?”

Further, if there is a jumble of factors motivating people to consider volunteering, they might want to reconsider. When people have multiple motivations, it is harder for them to be satisfied. Experts say it is easier to derive happiness when your goals are simpler.

Concern for others and concern for yourself can complement one another. Find a way to do good for others at the same time as you do good for yourself. Have you made volunteering a part of your social life? Let us know how in the comments below!

Lessons from AmeriCorps

Thursday, March 15th, 2012

Today’s post comes from Carrisa Pawell, Interactive Strategy AmeriCorps Member with Points of Light. She is currently serving as an AmeriCorps member.

I started my year of service with AmeriCorps with not much of an idea what AmeriCorps did. I had heard them called the “domestic PeaceCorps”, and that is the description I still use with my friends and family! However, I may yet adopt the AmeriCorps week slogan, AmeriCorps Works! as it encompasses the breadth of the wide variety of service AmeriCorps members provide.

Approximately halfway through my term of service at Points of Light, my definition of volunteerism has expanded in ways I never expected. As a support member on the Interactive Strategy team, I volunteer mainly through the computer! In my past service experiences, I have volunteered in retirement communities, libraries, children’s day camps, and food kitchens. Although I use it for the majority of my entertainment and education, I never dreamed that the Internet would be the next frontier for service.

I’d like to share with you a few things I’ve learned over my term so far.

Volunteer online! You don’t have to be a Twitter expert to volunteer online. Did you know that you can play online games for free that donate to charities on your behalf? One example is Charitii – a charity-donating crossword Web site that raises money to provide clean water, food for the malnourished, and protection of the rainforest worldwide.

Be open to opportunities outside of your expectations Why limit yourself? My AmeriCorps term of service has taken me in so many directions I couldn’t have predicted a year ago, including a big move from California to Georgia! Service can take you in a variety of directions. I know the option of voluntourism is next on my list! Consider combining your travel and service experiences with a voluntourism vacation.

Microvolunteer Not all acts of service have to be year long commitments! Sparked provides a place where nonprofits can post small, digitally-based volunteer opportunities that can be done in a small amount of time. These opportunities aren’t just computer-based; many of the opportunities can be done on a smart phone, so time spent waiting in line at the grocery store can turn into time helping to improve a user’s experience with a nonprofit’s website.

Embrace your “Aha!” Moments As my AmeriCorps predecessor, Ken Tran, wrote in his Turning Point post for Points of Light, AmeriCorps members experience many “aha!” moments during our service years. Those situations are when the imaginary light bulb finally lights up and we realize that what we’re doing has purpose and direction. That our actions are positively impacting those around us and that the effects of our service will be felt long after we have left. During “AmeriCorps Works” week, I invite you to think back and remember your own “aha!” moment. What is your purpose and direction in the service field? How do you feed the need to impact others in a positive way? Take some time to refocus on that moment and the resulting actions; it can only increase your commitment to service!

Are you an AmeriCorps alum? If so, how will you be celebrating this week?  Be sure to register as an AmeriCorps Alum and register or join an AmeriCorps Week event.

8 Benefits of Volunteerism

Thursday, January 19th, 2012

New Year’s Resolutions are often made with the best of intentions and promptly dropped. Statistics show that about two weeks into the year one-third of those who make resolutions are close to quitting. By March, 85 percent will have thrown in the towel!

What better way to keep that resolution to volunteer than to reassess exactly how volunteering will benefit you? You may be surprised at some of the various benefits of volunteerism! Tour members volunteer with clean-up efforts

  •  Meet new people Volunteering brings together a diverse range of people from all backgrounds and walks of life. It puts you in contact with folks with similar interests that you may not have encountered otherwise! Volunteer projects are a great way to make new friends or simply meet people with different life experiences than your own. You can not only develop lifelong personal and professional relationships, you can also hear about job openings, gather insider employment information and develop great references.
  • Network and gain connections In these uncertain economic times, the opportunity to network is nothing to scoff at. Volunteer projects offer that chance, and often in an arena related to your current skills. Networking is an exciting benefit of volunteering and you can never tell who you will meet or what new information you will learn and what impact this could have on your life.Earned Income Tax Credit Volunteer
  • Looks good on your resume & college application Volunteering demonstrates workplace, management, and leadership skills that can be documented in a resume. Work experience is work experience, with or without a paycheck. If you are developing new skills or thinking of pursuing a new career, volunteer work can give you valuable, practical experience. Career counselors and headhunters encourage job seekers to document pertinent volunteer experiences. Volunteer work support skills, character and balance in life. 90% of executives in a national survey of Fortune 500 companies believed volunteering built teamwork and provided valuable professional development opportunities.
  • Learn new skills Volunteering is the perfect vehicle to discover something you are really good at and develop a new skill. It is never too late to learn new skills and there is no reason why you should stop adding to your knowledge just because you are in employment or have finished education. Planning and implementing a major fundraising event can develop goal setting, planning and budgeting skills. Supervising and training other volunteers helps to develop supervisory and training skills. Volunteering is the perfect way to discover something that you’re good at while contributing to the benefit of your community.
  • Gain confidence and a sense of achievement Volunteers are motivated in their work because they are able to work for a cause or passion that they truly believe in. When one is able to work for a cause close to their heart, they feel a sense of achievement at seeing the effect that their good work has on others. Volunteering around a personal interest or hobby can be fun, relaxing and energizing. That energy and sense of fulfillment can carry over to other aspects of your life and sometimes helps to relieve work tensions and foster new perspectives for old situations.2 guys volunteer planting
  • Better your health Those who participate in volunteer activities report higher levels of life satisfaction, sense of control over life, and feeling physical and emotionally healthier. A report featured in The International Journal of Person Centered Medicine found that people who give back to others lead more happy and healthy lives than those who do not volunteer. “People in general are happier and healthier, and may even live a little longer, when they’re contributing” to their community or an organization they are passionate about, said study author Stephen G. Post, PhD. A majority of study participants said their volunteer activities enrich their sense of purpose in life and lower stress levels. The survey also showed that those who give back are less likely to feel hopeless and lonely than people who do not volunteer.
  • Feel good by doing good! Volunteering is about giving your time, energy and skills freely. As a volunteer you have made a decision to help on your own accord, free from pressure to act from others.  Volunteers predominantly express a sense of achievement and motivation, and this is ultimately generated from your desire and enthusiasm to help. It may be true that no one person can solve all the world’s problems, but what you can do is make that little corner of the world where you live just that little bit better!
  • Establish yourself in your community We sometimes take for granted the community that we live in. It is easy to become disconnected with the issues that face your community as a whole. Why not bridge that expanding gap through volunteering? Volunteering is ultimately about helping others and having an impact on people’s wellbeing. What better way is there to connect with your community and give a little back? As a volunteer, you certainly return to society some of the benefits that society gives you.
  • Find new hobbies and interests Finding new interests and hobbies through volunteering can be fun, relaxing and energizing. Sometimes a volunteer experience can lead you to something you never even thought about or help you discover a hobby or interest you were unaware of. You can strengthen your personal and professional mission and vision by exploring opportunities and expanding your horizons. Perhaps you’ll discover a previously unknown passion for education or making blankets for homeless shelters!

What are the benefits you’ve experienced through volunteering? Have you succeeded in keeping your resolutions? Let us know in the comments below!

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What Happens When the World’s Poorest People Volunteer?

Tuesday, December 6th, 2011

This post originally appeared on The Huffington Post on November 30, 2011. Today’s guest post was written by Uma Viswanathan who is the program director of Nouvelle Vie Haiti, International Association for Human Values. She has lead many youth and adult workshops ranging from stress management to trauma-relief. She received her M.A. in History of Science from Harvard University.

It’s early November, and I’m sitting in the vast auditorium at UniNorte University in Barranquilla, Colombia, listening to Accion Social present on Colombia’s extreme poor at the International Association for Volunteer Empowerment (IAVE)’s World Youth Summit. Lesly sits across the aisle from me, now a leadership and empowerment trainer through Nouvelle Vie. His back is straight as he leans forward, staring intently at the PowerPoint presentation, listening carefully to the English translation on his headphones. “Imagine living in a small one-room house with no running water, no electricity, struggling to eat every single day,” says the speaker. This exercise is not much of a stretch for Lesly’s imagination.

Lesly and I have been invited to the conference to speak on sustainable development through personal transformation. It is the first time Lesly, age 29, has ever left Haiti. It is the first time he has experienced an environment that has smooth clean roads, shiny university buildings, and steady access to electricity and internet. Putting myself in his shoes, I can understand why the vast majority of young adults from developing countries escape to wealthier countries, never to return home.

“What did you think of the presentation?” I ask him as we leave the auditorium.

“I never knew that poverty existed outside of Haiti,” he says.

He sounds uplifted, somehow.

“People everywhere are suffering, but people everywhere are also helping. I’m not alone. We’re all in this together, helping each other rise above this.”

“How do feel when you come to a country and interact with people who have so much?” I ask him later that evening. We are walking around the pool at the Hotel del Prado, a beautiful sprawling 18th century colonial hotel.

Lesly pauses thoughtfully. “Every country has its strengths. Some are material. Some are not. I don’t worry about it. What I do know is that my real strength lies in my own mind. There are people all over the world who are unhappy and who feel powerless to do something about it. But I know that if my mind is on what I don’t have, I am powerless. When I volunteer, when I think about what I can give to others, I realize how much I do have.”

It’s easy for someone like me to volunteer. I grew up in Westchester, an affluent suburb of New York, went to a great university, and live in a warm, comfortable house with a steady supply of healthy food, clean water and electricity. But what does it mean for Lesly to volunteer? What does it mean when some of the world’s poorest people volunteer?

Volunteering or selfless service is a frame of mind. It is an attitude of continually working to improve lives and the environment around you, without demanding or expecting reward.

Most people don’t expect the poor to volunteer. How can people who don’t have their basic needs taken care of think beyond their own survival? How can they have the frame of mind to care about the needs of those around them? The burden of responsibility for taking care of one’s neighbor typically falls onto civic, humanitarian or religious institutions. But what happens when these systems fail, as they usually do, due to corruption or poor planning or lack of funds? Blame. Frustration. Powerlessness. Hopelessness. Revolt.

Unless the communities that typically receive services begin to serve, to stretch more than just their hands but their own hearts, they cannot experience the power they have to transform their own lives and own communities.

Being a volunteer, serving selflessly, is a position of power. It moves you from being a victim to being an agent of change. It makes you unshakable. Because your actions are driven by inspiration, not external motivation, you do not wait for someone to guide you or reward you. The moment you stop waiting, stop complaining, stop blaming, and start taking responsibility for the life and people around you, you begin to grow. And the seed for innovation and creative problem-solving is planted in local leaders.

Jobs aren’t available in Haiti, like in many countries with struggling economies. But that doesn’t mean that communities have to wait for a job in order to address their own needs. Like Lesly, they can grow their own food from saved seeds and compost on their rooftops. They don’t have to wait for an international health worker to run a workshop for them on the use of condoms. Like Lesly, they can develop peer sexuality workshops to explore the reasons why they are escaping their lives through sex, which leads to rampant AIDS and unwanted pregnancy. And when the resources come from the outside and are created from within, when more training and opportunities come, the community will know who should be in charge. The new leaders will already be in place to use these resources wisely, to expand and grow what has already started.

Selfless service is a practice that reinforces a set of human values that transcend culture, religion, and nationality. It builds leaders who will find a way to serve their community whether we invest in them or not. Educational background, technical skills or knowledge, though necessary, are not enough to create successful local leadership. They must be coupled with the nurturing of human values and an ethic of service.

If we are waiting for leaders and entrepreneurs to rise up out of communities, we need to raise the bar and support programs that train and support individuals to serve their own communities, not just because they may create jobs for themselves and others. We need to support people who feel so much responsibility for their communities that they must serve, and solve problems in integrated, holistic ways.

“When will we stop asking for money from the World Bank and asking for aid from NGOs and foreigners?” asked Samson, one of Lesly’s fellow Nouvelle Vie youth leaders, at the World Bank Summit on youth leadership with the Haitian government last fall. “When will we do this on our own?”

This is the attitude with which, in concert with the growing global networks of financial and support, leaders will pave their own communities’ way out of poverty.

On the way to the airport, I ask Lesly how he feels about returning back to Haiti. He responds: “I was born where I was born so that I could serve Haiti. I can now give to Haiti a vision of something bigger.”

Tips for Including Reflection In Service

Wednesday, October 5th, 2011

Taking some time at the end of a volunteer project to have volunteers reflect on the work that they’ve done is a great way to help volunteers build a stronger connection to the work they’ve done, the people that they served and your organization.

volunteer, volunteering, volunteerism, group reflectionWhen volunteers take a few moments at the end of a project to reflect on the work that they’ve done, it helps to turn a volunteer experience into a learning opportunity. Reflection gives volunteers the time and space to examine their service, interpret their feelings and aply their experience to broader community issues. Reflection helps volunteers to grow because they are making themselves aware of the impact they are having and allowing themselves to see the changes that they have made with their service.

Reflection doesn’t have to be a structured activity – be creative in how you include reflection into service projects!

When you’re planning how to include reflection into service, be sure to remember the following:

  • Allow time for reflection. Blocking out some time at the end of a service project for reflection is important. Not just because it’s including reflection in the project, but because allows volunteers to organize their thoughts about the day.
  • Directly relate reflection to the service being done. When you’re guiding volunteer reflection, try to keep it focused on the work that was done on that day and the impact that the volunteers’ service had.
  • Plan for reflection from the beginning. Be intentional about including reflection from the start of the project planning process.
  • Reflection is about learning. The goal of reflection is to learn more about the service that volunteers did and the impact that they have. Volunteers shouldn’t be expected to share anything they’re not comfortable sharing.
  • The best reflection isn’t always planned. Be flexible and be prepared to capitalize on teachable moments that may pop up during the day. Reflection doesn’t have to happen at the end of the project.
volunteer, volunteering, volunteerism, reflection
Not sure how to include reflection into your service projects? Try these easy activities:
  • Evaluation: Add a few reflection questions to your written evaluation form, like “How did people respond to you?” or “How does what you did today compare with anything you’ve done in the past?” or “What advice would you give to someone doing this project for the first time?”
  • Guest Book: Ask volunteers to sign your organization’s guest book before they leave. Let them know they are free to write anything they would like about their service experience.
  • Contribution Cards: Prepare a small card for each volunteer that includes information on how their service contributes to the mission of the organization and how they’ve helped the community. Link their work to broader community issues.
  • Lunch Break: Provide a reflection opportunity during a meal break. Provide background material on the social issues your organization addresses on the lunch tables. Provide some sample discussion questions for volunteers to discuss as they eat.
Reflection is an important part of a positive volunteer experience and can help to create a meaningful experience for volunteers.
Do you include reflection in your service activities? Let us know how you include reflection in the comments and let us know what your volunteers thing about it!